IT Management
IT Management is the umbrella term for setting up, maintaining and monitoring the IT environment of companies. We provide more than 150 different monitors and management tools for active monitoring. On this page we tell you more about the different management forms within our IT management offer.
IT Management for your SME+ company
Always one step ahead
Proactive maintenance of IT environments is super important. That is why IT management is standard in the online workplace. IT problems are nipped in the bud before they come to the fore and systems work better thanks to constant monitoring and updates.
This is how we do it:
- Workplace management: tidy workplaces and a good standard for hardware and software
- Network management: everything with a plug works as it should
- System management: we measure the performance of work environments 24/7
The benefits of proactive management at IT Synergy
The best workplaces
Personally built and maintained by us
Hardware that works
Such as printers and Wi-Fi points
Latest versions & updates
To always work safely and efficiently
These customers can no longer do without
284 users
8 users-CSR
1063 users
56 users
1788 users
568 users
Workplace management
Neat desks and neat cables
We believe that a pleasant workplace ensures better productivity and more job satisfaction. That is why we set up your online and office workplace neatly and user-friendly. Our workplace managers take care of the delivery of workplaces according to our standard. That is complete with all necessary IT hardware, such as screens, docking stations, laptops and neatly concealed cables.
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The online workplaces are included in our IT monitoring software. This allows our support engineers to keep an eye on your user environment 24/7. Our software looks for user problems, such as a full hard drive or alarms if suspicious activities take place that could be potential hacks.
Network Management
We connect all your devices
With our network management, we ensure that your ICT infrastructure works and that all your devices are connected. The ultimate goal of ICT network management is to ensure the reliability, availability and performance of the entire network. Simply put; our engineers ensure that everything works with a plug and continues to work technically. They manage the workstations, servers, printers, modems, telephones, routers and cables.
System management
Work with systems that work
System management is the addition to network management. After all, all devices within the network run on techniques and software. System administrators are responsible for the health of these systems. In most cases, system engineers recognize problems before they occur on the user side. Read below how we do that!
Your company data always safe and online with all-in-one system management
Monitoring
The best tools
Systems are managed in different ways. For example, there are more than 150 different monitoring tools running to keep an eye on your environment. These tools pay attention to usage, capacity, hacks or attacks from outside and necessary replacement/updates.
Backups
All saved
The system engineers are responsible for preventing problems and managing the backups. IT Synergy can make backups at any desired frequency and store them for as long as necessary.
Updates
Always the latest version
It is common for software developers to publish new versions of software (packages). These updates not only contain new functionalities, but also security updates. Your company must of course be able to use these immediately. Our system engineers ensure that these types of updates are rolled out in a planned and secure manner to all end-points (computers, telephones and laptops). This way, users do not experience any problems and we guarantee the mutual functionalities of systems.
Patches
We repair when necessary
Despite all precautions, bugs can still occur in your systems. When this comes to light, our system administrators will immediately address it. They will minimize the impact of such a bug and have procedures and protocols ready to restore environments.
We love feedback
These users already love IT
Our service desk is ready to help you every day when you run into problems. We think along with you and ensure that you hang up the phone with a smile. See below the experience of our users.
CSAT 88
458 reviews in the last 90 days
Frequently Asked Questions
For many people, ICT is abracadabra, so we make it as easy as possible. Is your question or answer not listed? Please feel free to contact us.
Why is network management important?
To ensure that all your systems continue to work, it is of the utmost importance that the network is strong and can handle sufficient capacity. If this is not the case, systems cannot communicate properly and you will encounter slow loading times, unretrieved data or error messages.
What is system management?
System management is about monitoring and maintaining your IT environment. System management includes everything around keeping your IT running 24/7.
What is ICT monitoring?
Monitoring is nothing more than keeping an eye on an ICT environment. We do this with 150 different tools and pay attention to usage, capacity and sending data.
What is a server?
A server is a central computer that manages and controls all other computers in a network. This server often has multiple servers under it, such as a data server, printer server or e-mail server.
